Navigating the Unknown in Parcel Shipping

In an ideal world, every shipment departs a facility and travels to the end consumer with a perfectly efficient process. But in the real world, there are times when delays are unavoidable as a result of uncontrollable circumstances: weather, labor strikes, Acts of God, etc. As more and more shippers become focused on streamlining their […]

Seeing Double:
Record Fuel Prices & Fuel Surcharge Rate Hikes Dominate 2022

As if record fuel prices were not already a headache for shippers, to make matters worse, both FedEx and UPS seemed to take advantage of the moment and back in April,  applied significant rate increases to their respective fuel surcharge rate tables. On the 4th April, Fedex increased all of their fuel surcharge tiers by […]

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The 2023 Maergo Post-Purchase Consumer Experience Study