Revolutionizing retail loyalty programs through priority processing
Everyone loves to feel special. Take flying as an example. When you have priority boarding status, your time waiting in line is shorter, and you’re no longer anxious about getting a good seat (on budget airlines). You don’t have to worry about baggage space and you get on board before the crowds so you can […]
Making the unboxing moment even more memorable
Apple is known as a sleek, minimalist brand that is simple and yet always recognizable. This aesthetic is present in everything they do, including product packaging. It’s the simplicity that drives a sense of incredible anticipation and excitement when a new box has arrived. Opening an Apple product is often like opening a present, with […]
Shipping Promise Badges: Don’t Believe the Hype
Checkout options continue to proliferate ecommerce: At last count, at least a dozen fintech / payment firms are competing for real estate on the merchants checkout page, each vying to persuade CX and marketing leaders that their respective “checkout / pay with us” buttons will drive an increase in conversion rate. Offering payment options is […]
Behind the Scenes: A Look at Air Cargo Security
I have worked in air logistics for most of my career and am extremely passionate about it. And you can probably imagine that regulatory compliance in this industry is complicated. At Maergo, we move cargo every day on existing space with passenger airlines in the U.S. So thinking about safety, security, and risk mitigation is […]
Navigating the Unknown in Parcel Shipping
In an ideal world, every shipment departs a facility and travels to the end consumer with a perfectly efficient process. But in the real world, there are times when delays are unavoidable as a result of uncontrollable circumstances: weather, labor strikes, Acts of God, etc. As more and more shippers become focused on streamlining their […]
Seeing Double:
Record Fuel Prices & Fuel Surcharge Rate Hikes Dominate 2022
As if record fuel prices were not already a headache for shippers, to make matters worse, both FedEx and UPS seemed to take advantage of the moment and back in April, applied significant rate increases to their respective fuel surcharge rate tables. On the 4th April, Fedex increased all of their fuel surcharge tiers by […]
