Maergo’s Commitment to Responsible Innovation to Unleash the Power of Generative AI
At Maergo, we thrive on innovation and technology, constantly seeking new ways to enhance what we do and how we do it. Everything we do is rooted in ensuring a great experience for our customers and their consumers. So embracing the possibilities of AI was an easy decision for us – but done so with […]
3 Reasons Why It’s Time to Diversify Your Carrier Strategy
If you’re a brand that’s selling, you’re a brand that’s shipping. And if you’ve been around awhile, it’s more likely than not that you’re using one of the large legacy carriers for delivery. And why not? They’ve been around forever and you’re probably thinking it’s easier to stay with them than explore other options. They […]
Delivering A Seamless Experience to Consumers Includes Delivery Too
I was doing some research the other day and came across Deloitte’s 2023 Retail Industry Outlook* report. I couldn’t tell when it was actually produced but I started to think about how quickly outlooks and insights are changing for us in logistics and ecommerce. It used to be that you could download a predictions report […]
Proof of Delivery or Put on Doorstep? The unintended consequences of POD for parcels.
I recently got a notification from UPS that they had successfully delivered a package to my home. As usual they made no attempt to ring the doorbell which is a shame because like most office workers these days I was at home, so I assumed the delivery was on the doorstep. When I went to […]
Revolutionizing retail loyalty programs through priority processing
Everyone loves to feel special. Take flying as an example. When you have priority boarding status, your time waiting in line is shorter, and you’re no longer anxious about getting a good seat (on budget airlines). You don’t have to worry about baggage space and you get on board before the crowds so you can […]
Making the unboxing moment even more memorable
Apple is known as a sleek, minimalist brand that is simple and yet always recognizable. This aesthetic is present in everything they do, including product packaging. It’s the simplicity that drives a sense of incredible anticipation and excitement when a new box has arrived. Opening an Apple product is often like opening a present, with […]
Shipping Promise Badges: Don’t Believe the Hype
Checkout options continue to proliferate ecommerce: At last count, at least a dozen fintech / payment firms are competing for real estate on the merchants checkout page, each vying to persuade CX and marketing leaders that their respective “checkout / pay with us” buttons will drive an increase in conversion rate. Offering payment options is […]
Behind the Scenes: A Look at Air Cargo Security
I have worked in air logistics for most of my career and am extremely passionate about it. And you can probably imagine that regulatory compliance in this industry is complicated. At Maergo, we move cargo every day on existing space with passenger airlines in the U.S. So thinking about safety, security, and risk mitigation is […]
Navigating the Unknown in Parcel Shipping
In an ideal world, every shipment departs a facility and travels to the end consumer with a perfectly efficient process. But in the real world, there are times when delays are unavoidable as a result of uncontrollable circumstances: weather, labor strikes, Acts of God, etc. As more and more shippers become focused on streamlining their […]
Seeing Double:
Record Fuel Prices & Fuel Surcharge Rate Hikes Dominate 2022
As if record fuel prices were not already a headache for shippers, to make matters worse, both FedEx and UPS seemed to take advantage of the moment and back in April, applied significant rate increases to their respective fuel surcharge rate tables. On the 4th April, Fedex increased all of their fuel surcharge tiers by […]
