At Maergo, we thrive on innovation and technology, constantly seeking new ways to enhance what we do and how we do it. Everything we do is rooted in ensuring a great experience for our customers and their consumers. So embracing the possibilities of AI was an easy decision for us – but done so with tremendous thought and consideration. By creating clear, defined, internal rules of engagement, we’re confident we will stay true to our intended outcomes. From what we’ve seen, we may be one of the first companies to create and/or share a formalized AI policy. And we’re really excited to make it available to you.
Why AI for Maergo?
Generative AI presents a truly unique opportunity to revolutionize the way we work, and at Maergo, we are at the forefront of this change. We not only permit our employees to utilize Generative AI tooling, but we actively encourage its use for work-related purposes.
This cutting-edge technology has the potential to transform various aspects of our teams’ work, from writing and research to analysis, coding, and customer support. We are already witnessing how Generative AI is enhancing efficiency, effectiveness, and accelerating the achievement of our business objectives.
The Four C’s of Maergo’s AI Approach
Maergo’s approach to AI is being built on the pillars of Community, Collaboration, and Celebration. To foster these principles, we are encouraging ongoing dialogue among our team members through meetings, educational sessions, and town halls. We have also created a dedicated Slack Channel where they can share use cases, provide suggestions for prompts, and have an informal space to chat about what’s being worked on and how others can leverage good ideas.
There is a fourth and critically important pillar that our approach to Generative AI centers on: Compliance. It is vital that our employees use this technology responsibly, and in a manner that adheres to all existing company policies and applicable laws.
A Formal, but Always Evolving Policy
Our Generative AI Responsible Use Policy outlines the principles that guide our employees’ use of this technology’s capabilities. Generative AI is an evolving field, and we are committed to regularly refining our policy to keep pace with advancements.
Many of our team members have grown up in open source environments and see the tremendous value in making our policy available for other companies to consider and adapt as needed. We believe in sharing knowledge and hope that open sourcing our policy can provide a useful framework for others. It’s really important to note, we’ve spent A LOT of time with our Legal team to produce this policy. And you should do the same – you’ll need to assess the risk / reward ratio and determine what’s best for your business.