Reimagine Delivery®
Maergo is a carrier that obsesses over network performance
We know that your customers expect a fast and reliable delivery service when they shop on your online store. Everything we do is focused on ensuring your customers have a great post-purchase experience
We are performance-driven
How we perform
Average performance across Maergo’s network (# of business days from customer pick up to consumer’s doorstep).
Pick Up
You print our labels (we are integrated with all the leading WMS and multi-carrier shipping platforms) and then we pickup from your existing distribution center 5-7 days a week (depending on your operational needs)
Sort
We sort your packages for the optimal direct lane (flight or truck) to the destination market and sub-sort by last mile carrier to ensure the optimal last mile delivery performance.
Middle Mile
Maergo injects your packages into our our airline partner network and closely monitors the movement of your packages through the middle mile from original to destination airport
Final Mile
We retrieve your packages from our airline partner’s cargo facilities and inject them into our chosen last mile delivery partners who then complete the final mile delivery.
Elevating the post-purchase experience with impactful partnerships
- Access a clear tracking interface that provides end-to-end visibility into your parcel’s journey for your teams and customers.
- Easy integration with leading multi-carrier parcel management & tracking platforms so you can quickly start shipping with Maergo.
- In-house CX consultants with strategic insights you can apply to your pdp, cart and checkout pages to drive point optimization conversion & AOV growth.
- Onboarding specialists to ensure easy integration with your tracking, WMS and label printing technology, as well as on-site training for your operations and warehouse teams.
- US-based customer support to handle package and delivery issues through to resolution.
- White glove account management including weekly calls, quarterly business reviews and fast issue resolution
