Webinar

Delivery

Delight

Creating a faster, more accurate, Amazon-like delivery that elevates your brand experience (and improves your profits)

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Date / Time:

10am PST, Thurs 3rd Aug

Speakers

Peter Sheldon

SVP Strategy & Growth - Maergo

Akhilesh Srivastava

CEO - Fenix Commerce

Historically shipping has not been a key focus for digital leaders, but mindsets are changing. Retailers are recognizing that the “black hole” experience between conversion and doorstep is a blemish against the end-to-end brand experience they are trying to build. Consumers not only want fast and free shipping, they also want to know when their purchase will be delivered. Meeting these expectations directly impacts LTV and repeat buying habits.

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“We believe that continuing to get products to customers faster, makes customers happier, and they also convert at a higher rate when they can see promises of deliveries that are faster.”

Andy Jassy

CEO Amazon

In this webinar we’ll unpack Maergo’s 2023 Post-Purchase Consumer Experience Study where we’ve learned just how much delivery impacts the entire ecommerce experience. Get actionable insights on how a faster and more predictable shipping experience helps:

In this webinar we’ll unpack Maergo’s 2023 Post-Purchase Consumer Experience Study where we’ve learned just how much delivery impacts the entire ecommerce experience. Get actionable insights on how a faster and more predictable shipping experience helps:

Eliminate delivery time anxiety to drive more “add to cart” clicks
Significantly reduce “where’s my order” support tickets
Supercharge your loyalty program with shipping benefits your customers really want
Offer dynamic shipping promotions instead of product discounts at checkout
Turn first time shoppers into repeat buyers through a great pre- & post-purchase experience.

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